Family owned in Columbus since 1981

Warm winters, cool summers, and a family you can call.

Furnace and AC repair, new heat pumps and yearly care for Central Ohio homes. A real person answers, day or night.

Schedule service See new system prices

The Oak and Ember family team in front of their brick shop and white trucks

45years in
Columbus

4.9 ★★★★★2,140 Google reviews

24/7Calls answered by people

10 yearsLabor warranty on Best systems

NATECertified technicians

How can we help?

Start here.

No heat or no AC

Call anytime and a person picks up. Most repairs are done the same day, with the price agreed before we start.

Call (614) 555-0192 Book a repair online

A new furnace or AC

Answer four questions and see honest prices for good, better and best, with monthly payments.

See my prices

Keep it running

Join the Comfort Club for a fall furnace and spring AC tune-up, priority service and member pricing.

About the Comfort Club

Fall furnace tune-up, $99.

Get ahead of the first cold snap. Includes a carbon monoxide safety check.

Book my tune-up

Straight talk on price

What does a new furnace really cost?

Most companies won't say until they're at your kitchen table. We think you should know before we ever ring the bell.

A typical 2,000 sq ft Columbus home

Installed, good to best$4,600 to $12,200From $61 a month with approved credit

Price my exact home

An Oak and Ember technician going over a checklist with a homeowner at her front door

Tom, 22 years with us

Our story

Three generations. Same phone number.

Walt Hendricks started Oak & Ember out of his garage on the west side in 1981. His daughter runs it now, and his grandson is in the field. We've grown to 38 people, but we still answer our own phones and still stand behind every job.

"Fix it like it's your mother's house. Charge like she's watching."WALT HENDRICKS, FOUNDER

What we do

Every season, covered.

A technician servicing a gas furnace in a basement

FurnacesRepair, tune-ups and high efficiency replacements.

A heat pump beside a colonial home in the snow

Heat pumpsCold climate models built for Ohio winters.

A brick home in a Columbus neighborhood at dusk

Air conditioningQuiet, efficient cooling for humid summers.

A whole home air purifier and humidifier installed on ductwork

Indoor airHumidifiers, purifiers and better filters.

The Comfort Club

Two visits a year. No surprises.

Fall furnace and spring AC tune-ups
Priority scheduling on the coldest nights
15% off repairs and no after-hours fees
Filters delivered to your door

$16 a month

Or $179 a year. Cancel any time.

Join the Comfort Club

Neighbors say

2,140 reviews, and counting.

4.9★★★★★
Google · newest yesterday

★★★★★

"Furnace quit on the coldest night of January. They answered at 11 PM and had us warm by 1. Didn't charge a penny extra for the hour."

★★★★★

"Their price online was right in the middle of the range they quoted. No games. The install crew even vacuumed the basement."

★★★★★

"My dad used them in the 90s. Same honesty. Tom told us our furnace had years left and just fixed the igniter."

Where we work

All over Central Ohio.

Columbus Dublin Westerville Worthington Upper Arlington Hilliard Grove City Gahanna Bexley Grandview Heights Reynoldsburg New Albany Powell Delaware Pickerington Canal Winchester

Questions

Honest answers.

Do you charge more at night or on weekends?

Comfort Club members never do. For everyone else there's a flat $75 after-hours fee, and we tell you before we come.

Should I repair my furnace or replace it?

If it's under 15 years old and the repair is modest, repair almost always wins. We'll show you both prices and let you decide.

Are heat pumps a good idea in Ohio?

Today's cold climate heat pumps heat well below freezing, and many homes keep their gas furnace as backup for the coldest days. We'll price both for you.

Do you offer financing?

Yes, with approved credit, including terms up to 120 months. Your estimate shows the monthly payment next to the price.

Warm by tonight. We promise to answer.

Call any time, or pick a time online.

(614) 555-0192 Schedule online